Shipping Policy – FORGENESS Fitness Store

Welcome to FORGENESS Fitness Store! We are committed to delivering your fitness products quickly, safely, and efficiently through our trusted fulfillment partner, CJdropshipping.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on weekends or public holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times may vary depending on your location and product availability.

United States

• Estimated delivery: 7–15 business days

International Shipping

• Estimated delivery: 10–25 business days

Please note that shipping times may occasionally be affected by customs delays, weather conditions, or high shipping demand periods.

Shipping Costs

• Shipping fees are calculated at checkout based on your location and selected shipping method.
• We may offer free shipping promotions on selected products or orders.

Order Tracking

All orders include tracking information. You can track your package using the tracking link sent to your email after shipment.

Multiple Packages

Because our products are fulfilled through different warehouses and suppliers via CJdropshipping, your order may arrive in separate packages.

Customs, Duties & Taxes

International customers may be responsible for customs fees, import duties, or taxes charged by their country. FORGENESS Fitness Store is not responsible for these additional charges.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or lost during transit, please contact our support team. We will work with the shipping carrier and CJdropshipping to assist you in resolving the issue.

Damaged Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the damaged product and packaging.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Thank you for shopping with FORGENESS Fitness Store!